Privacy Policy
Our privacy policy.
Last Updated: August 19, 2024
AutoTickets ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our AI ticket solution ("Service") provided through the domain AutoTickets.org.
1. Information We Collect
1.1 Discord Account Information
When you sign up for AutoTickets, we collect and store the following information: Discord Account Information: Your Discord username and unique Discord ID. Discord Server Information: Details about the Discord servers where you use our Service, such as server names and IDs.
1.2 Payment Information
We use Stripe, a third-party payment processor, to handle all payments. We do not collect or store any payment information, such as credit card numbers. All payment data is processed securely by Stripe in accordance with their privacy policy.
2. How We Use Your Information
2.1 To Provide and Improve the Service
We use the information collected to: Manage and authenticate your account on AutoTickets. Integrate our Service with your Discord servers for effective ticket management. Improve and customize the Service based on usage patterns and feedback.
2.2 To Communicate with You
We may use your Discord account to: Send you important updates or notifications about the Service. Respond to your inquiries and provide customer support.
2.3 For Legal and Security Purposes
We may use your information to: Comply with legal obligations or respond to lawful requests by public authorities. Protect the security and integrity of our Service, including detecting and preventing fraud or other malicious activity.
3. How We Share Your Information
3.1 With Service Providers
We may share your Discord information with third-party service providers who assist us in operating our Service. These providers are obligated to protect your information and only use it for the purposes specified by us.
3.2 In Legal Situations
We may disclose your information if required by law or if we believe that such action is necessary to: Comply with a legal obligation. Protect and defend our rights or property. Prevent or investigate possible wrongdoing related to the Service. Protect the personal safety of users or the public.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such changes in ownership or control of your personal information.
4. Your Rights and Choices
4.1 Access and Update Information
You have the right to access, update, or correct your Discord account information at any time by logging into your account.
4.2 Opt-Out of Communications
If you wish to opt out of receiving notifications from us on Discord, you can do so by adjusting your Discord notification settings or contacting us directly.
4.3 Data Removal
If you would like to have your Discord account and server information removed from our system, please contact us at devjunctionverify@gmail.com. We will process your request promptly and confirm the deletion of your data.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
6. Data Retention
We retain your Discord account and server information for as long as necessary to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer required, we will securely delete or anonymize it.
7. International Data Transfers
As AutoTickets operates in Sweden, your information may be transferred to and processed in countries outside of your country of residence, including Sweden. By using our Service, you consent to the transfer of your information to these countries, which may have different data protection laws than your country.
8. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by updating the "Last Updated" date at the top of this policy and, where appropriate, provide additional notice. Your continued use of the Service after any changes constitutes your acceptance of the new Privacy Policy.
10. Contact Information
If you have any questions about this Privacy Policy, our data practices, or if you wish to have your data removed, please contact us at devjunctionverify@gmail.com.
By using AutoTickets, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.